Employee Impersonation Scam
The Northern Kentucky Water District (NKWD) has been made aware of an individual impersonating an NKWD employee in the City of Erlanger. This individual asked for the resident’s social security number and was threatening to turn off their water if they didn’t pay them $300 immediately.
NKWD will never go door-to-door to ask for your social security number or immediate payment. An employee would not accept any form of payment in-person at your residence. This is a scam and residents should take precautions to protect themselves.
Notice to Customers Water Rate Adjustment
Case No. 2022-00161
Follow on Kentucky Public Service Commission (PSC) website.