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LOBBY CLOSED
Due to recommendations by the CDC, and in compliance with social distancing, as of 3/13/20 the lobby is closed until further notice. 

The Drive-Thru will be open during normal business hours.

If you have questions about your water service or billing, please call
(859) 578-9898 or visit the Contact Us page fo rmore options.

YOUR DRINKING WATER

During this challenging time, NKWD and its employees continue to provide critical, life-sustaining water service to our customers and community. Just like medical personnel, first responders and other critical careers, NKWD staff are on the front lines of public safety, providing clean and safe water 24 hours a day, 7 days a week.  Out of sight, out of mind, they are unsung heroes.

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Headlines

Source Water Protection Week:
Sept. 26-Oct. 2, 2021

The Northern Kentucky Water District (NKWD) joins The Kentucky Division of Water (DOW), the American Water Works Association (AWWA), and various partners, during the week of Sept. 26-Oct. 2 for the first-ever “Source Water Protection Week” to share information and ideas to raise awareness about the importance of caring for our precious drinking water sources. 

To read more about our Source Water Protection plan, visit: www.orswa.org or to report a spill
Help Us Protect Your Drinking Water.

September 1, 2021
We are aware that customers in Newport, Southgate and Woodlawn did not receive their first bill and may have received a disconnect notice for non-payment. Penalties will be adjusted and water service will not be disconnected.
We are working diligently
to resolve the issue.

If you have questions about your water service or billing, please call (859) 578-9898 or vist the
Contact Us
page for more options.

COVID-19 Information

Disconnection Information during the pandemic

Improve School
Water Quality after Extended Closures:

Flushing the Drinking Water Lines in Schools

US EPA Child Care Facilities Extended Closures
Fact Sheet

US EPA School's Extended Closures Fact Sheet

IMPORTANT
Information about
Re-opening Buildings after Closure due to COVID-19 Pandemic

CDC offers additional resources, including: Toolkit: Developing a Water Management Program to Reduce Legionella Growth and Spread in Buildings.

AWWA: Flushing Guidance and Checklist for Buildings

Why Businesses Should Flush Water Pipes Before Allowing Employees To Return

General News

Northern Kentucky Water District Implements Succession Plan for President/CEO

Attention Owners and/or Occupants of Single Family Residences:
Did you pay sales tax on your water bills between August 2006 and December 2012?  

 If so,
Click Here to learn more about a refund to which
you may be entitled.

KDOW Press Release: Statewide Testing of PFAS Indicates No PFAS Health Concerns in Kentucky's Public Drinking Water

General information
Additional information is available on AWWA’s
PFAS Resource page

Lead in Drinking Water FAQs

General Information on
Drinking Water & Lead

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