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YOUR DRINKING WATER

During this challenging time, NKWD and its employees continue to provide critical, life-sustaining water service to our customers and community. Just like medical personnel, first responders and other critical careers, NKWD staff are on the front lines of public safety, providing clean and safe water 24 hours a day, 7 days a week.  Out of sight, out of mind, they are unsung heroes.

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2020 Water Utility Training Information & Registration

Now is the Time to Protect Your Home from
Water Damage with NKWD Cold Weather Tips
Preventative Measures Before Temperatures Freeze
Can Keep Pipes Strong (Click Here)

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Our mission is to provide our customers a safe, clean and sufficient water supply through a reliable system that meets all State and Federal standards, while delivering great value at a reasonable cost.

  • Serving approximately 300,000 people in Campbell and Kenton counties and portions of Boone, Grant and Pendleton counties
  • Over 306 Square Miles of Total Service Area
  • 1,305 Miles of Main
  • Three (3) Water Treatment Plants with a Capacity of 64 Million Gallons Per Day (MGD)
  • Thirteen (13) Distribution Pump Stations
  • Nineteen (19) Water Storage Tanks

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CONSUMER CONFIDENCE REPORT
Request a copy by mail
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Pump Services

LEAK DETECTION EQUIPMENT

Tower View Drive & Thornton Drive
Water Main Replacement
City of Taylor Mill, Kenton County, Kentucky

East Main Street Water Main Replacement
City of Alexandria, Campbell County, Kentucky

Supply of Water Treatment Chemicals
Recent Procurement Results

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NKWD Provides Critical Services during COVID-10 Pandemic
Press Release

LOBBY CLOSED

Due to recommendations by the CDC, and in compliance with social distancing, as of Friday, March 13th
the lobby will be closed until further notice. 

The Drive-Thru will be open during normal business hours.

Questions about
Drive-Thru hours?

In the interim, if you have questions about your water service or billing, please call (859) 578-9898 or contact us at:
Customer Service - info@nkywater.org 
General Inquiries (not related to water service) - generalinfo@nkywater.org
For more options, please visit the “Contact Us” page.

*Notice*
It has come to our attention that people have been impersonating Water District Personnel.
Click Here for more information

KDOW Press Release: Statewide Testing of PFAS Indicates No PFAS Health Concerns in Kentucky's Public Drinking Water
Click Here
For more general information
Additional information is available on AWWA’s PFAS Resource page

Attention Owners and/or Occupants of Single Family Residences:

Did you pay sales tax on
your water bills between
August 2006 and December 2012?  

 If so, Click Here to learn more about a refund to which
you may be entitled.

Lead in Drinking Water FAQs Click Here

General Information on
Drinking Water & Lead Click Here

2020 Board Meeting Schedule Click Here

The Importance of Drinking Water: Aging Infrastructure

NKWD Rate Adjustment 2018
View the 'Headlines' Archive