CUSTOMER SERVICE
RATES/REGULATIONS
FINANCIAL RECORDS
WATER QUALITY
OPEN RECORDS POLICY
OPEN RECORDS REQUEST FORM
CONSERVATION
CURRENT PROJECTS
STANDARD DRAWINGS
SUBDISTRICT INFO
JUST FOR KIDS
EMPLOYMENT
FAQ
 

 

View Your Account Online

Customer Portal

Log-in to Customer Portal to pay your account
or download a PDF of your bill

NOTICE: Per the order of the Kentucky Public Service Commission applicable to the coronavirus emergency, the District temporarily suspended water service disconnections and assessment of penalties for late payment.  However, customers are still responsible for water service charges owed to the District. If you are having difficulty paying, the District wants to help and can provide assistance.  Please contact Customer Service at (859) 578-9898 if you have questions on what amount to pay (your bill may still show penalties when none are due) or if you need to make payment arrangements.

The Kentucky Public Service Commission issued two follow up orders dated September 21, 2020 and September 30, 2020, updating the March 16, 2020 order applicable to the coronavirus emergency authorizing the District to resume disconnections as early as October 20, 2020, and included information regarding default payment plans and addressed the assessment of penalties for late payment.
March 16, 2020 PSC Order Case No. 2020-00085
September 21, 2020 PSC Order Case No. 2020-00085

September 30, 2020 Psc Order Case No. 2020-00085

Registration on the customer portal is fast and easy. Visit today and take advantage of the many features, including:
  • Pay your water bill with just a few clicks of the mouse
  • Sign up to receive your water bill in your email inbox
  • Quickly see how much you owe on your account
  • View past payment information at-a-glance
  • Receive notifications of requested payments and changes to your water account
  • Free apps for both iPhone and Android.

Download on the App Store  Get it on Google Play

Powered by