Customer Service
Visit our office between the hours of
8:00 am - 5:00 pm, Monday through Friday
| CUSTOMER SERVICE |
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Phone: (859) 578-9898 |
| Fax: (859) 578-3668 |
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| AFTER HOURS EMERGENCY
SHUT-OFF |
| (513) 244-9016 |
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NOTICE: Per the order of the Kentucky Public Service Commission applicable to the coronavirus emergency, the District is temporarily suspending water service disconnections and assessment of penalties for late payment. However, customers are still responsible for water service charges owed to the District. If you are having difficulty paying, the District wants to help and can provide assistance in the form of flexible payment plans. Please contact Customer Service at (859) 578-9898 if you have questions on what amount to pay (your bill may still show penalties when none are due)or if you need to make payment arrangements.
| PAY YOUR BILL |
DOWNLOAD A FORM |
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| WATER HAULER LOCATIONS |
Aqua Drive
100 Aqua Drive
By the water tower
Flagg Springs
Ivor Road off of AA Highway
In parking lot of California Market
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Piner
Intersection of 17 and 14
Behind corner market
Ryland Heights
Decoursey Pike (177)
Next to the Ryland Fire Station |
Taylor Mill
608 Grand Road
At the treatment plant next to St. Anthony’s Church
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