Northern Kentucky Water District

Customer Service

Visit our office between the hours of
8:00 am - 5:00 pm, Monday through Friday

CUSTOMER SERVICE
Phone: (859) 578-9898
Fax: (859) 578-3668

AFTER HOURS EMERGENCY SHUT-OFF
(513) 244-9016

How to Properly Identify a Water District Employee

If you are a tenant in the Northern Kentucky Water District service area and you have experienced income reduction/loss or other economic hardship because of the COVID-19 pandemic, you may qualify for assistance through the Healthy at Home Eviction Relief Fund.

PAY YOUR BILL	DOWNLOAD A FORM
Automated Payment by Phone Online Payments Drop Boxes You can also pay at most area banks	Residential Service Application Business Service Application Phone Contact Consent Form Turn-On Release Form

VIEW MORE INFO ABOUT:

WATER HAULER LOCATIONS

Aqua Drive
100 Aqua Drive
By the water tower

Flagg Springs
Ivor Road off of AA Highway
In parking lot of California Market Place

Piner
Intersection of 17 and 14
Behind corner market

Ryland Heights
Decoursey Pike (177)
Next to the Ryland Fire Station

Taylor Mill
608 Grand Road
At the treatment plant next to St. Anthony’s Church