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Don’t flush expired or unused prescription medications down the toilet. Click below to find a pharmaceutical take-back program near you.
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E-BILLS
Looking for a faster way to receive your water bill?
Set-up paperless billing today!

LOBBY CLOSED
Due to recommendations by the CDC, and in compliance with social distancing, as of 3/13/20 the lobby is closed until further notice. 

The Drive-Thru will be open during normal business hours.

If you have questions about your water service or billing, please call
(859) 578-9898 or visit the Contact Us page fo rmore options.

YOUR DRINKING WATER
During this challenging time, NKWD and its employees continue to provide critical, life-sustaining water service to our customers and community. Just like medical personnel, first responders and other critical careers, NKWD staff are on the front lines of public safety, providing clean and safe water 24 hours a day, 7 days a week.  Out of sight, out of mind, they are unsung heroes.

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CAMPBELL COUNTY Interest Survey
for Water Service
This survey is for Campbell County residents who don’t currently have public water service.

BILL PRINT DISRUPTION
Our bill printing services for many customers have been disrupted, and you may have received your bill after or very close to the due date of your bill. We are working diligently to correct the issue.

Please be aware that if you have received your bill after or very near the due date, penalties will not be applied as shown on the bill.

Please consider signing up for the paperless billing option.

COVID-19 Information

Heathy at Home Eviction Relief Fund

Improve School
Water Quality after Extended Closures:

Flushing the Drinking Water Lines in Schools

US EPA Child Care Facilities Extended Closures
Fact Sheet

US EPA School's Extended Closures Fact Sheet

IMPORTANT
Information about
Re-opening Buildings after Closure due to COVID-19 Pandemic

CDC offers additional resources, including: Toolkit: Developing a Water Management Program to Reduce Legionella Growth and Spread in Buildings.

AWWA: Flushing Guidance and Checklist for Buildings

Why Businesses Should Flush Water Pipes Before Allowing Employees To Return

Latest News

Northern Kentucky Water District Implements Succession Plan for President/CEO

Attention Owners and/or Occupants of Single Family Residences:
Did you pay sales tax on your water bills between August 2006 and December 2012?  

 If so,
Click Here to learn more about a refund to which
you may be entitled.

General News

KDOW Press Release: Statewide Testing of PFAS Indicates No PFAS Health Concerns in Kentucky's Public Drinking Water

Emerging Contaminants
Additional information is available on AWWA’s
PFAS Resource page

Lead in Drinking Water FAQs

General Information on
Drinking Water & Lead

View the 'Headlines' Archive