- We operate in a cost effective manner resulting in the lowest reasonable rates.
- We are fair, honest and responsive in meeting customer expectations.
- We are a good steward of the utility assets and infrastructure, positioning ourselves to anticipate future needs and regulations.
- We are a work force that values respect, safety, teamwork and professional development.
- We are a strong member of the business community and actively involved in bettering the Northern Kentucky region.
- We seek to create collaborative partnerships where appropriate.
- We seek to produce water that meets or exceeds federal/state standards.